Ordering from 2Modern
How do I set up an account?
It’s simple. As a new customer, when you add a product to your shopping cart you will have the option to “proceed to checkout” or to “continue shopping”. When you click “checkout”, you will go to the next page with a choice between “New Customers” or “Returning Customers”. If you are a new customer, you simply click “Continue” and fill in the requested information under “New Customer Registration”. Once the checkout process has been completed, now your account information is safely saved in our database. The next time you return to 2Modern.com, you will login as a “Returning Customer”.
What are my Payment Options?
2Modern currently accepts VISA, MASTER CARD, DISCOVER and AMERICAN EXPRESS credit cards, Google Checkout, Paypal Express Checkout, and by check. You can safely enter your credit card number via our secure server, which encrypts all submitted information via SSL.
What is your Low Price Guarantee?
2Modern is dedicated to presenting the coolest contemporary designers at affordable prices. That said, if for some reason you are able to find one of our products offered online for less than our total price (product cost + shipping cost), let us know and we will gladly match that price for you or refund the difference (if you find the price within 7 days after purchase)!
Just add the competitor site product page (web address) in the notes area when you purchase the product OR provide that information to 2Modern Support within 7 days after purchase.
Terms and Conditions:
- The comparison applies to authorized retailers in the continental US that have the identical product in-stock and the product is priced accurately. Auctions sites, Flash Sale Sites, Clearing House Sites or Manufacturer Direct Offers are NOT included.
- Comparisons must include the product price (including prices for custom finish, materials, upholstery, etc.) plus shipping costs.
- The total price match request must be sent to 2Modern Support within seven (7) business days.
- The comparison must be based on brand new products (no refurbished, remanufactured or copies).
Report a competitor's lower price here.
Can I phone in my order?
Absolutely! Please call 1-888-222-4410 and we will be glad to help! We are available 6AM to 5PM PST, Monday through Friday.
Can I fax my order?
Yes, you may fax fax your order to 2Modern Sales fax: (801) 484-2052. Please send an email confirming that your fax has been sent to 2Modern Support.
Will I be taxed?
2Modern is required by law to charge sales tax on orders SHIPPED TO California state addresses, which is calculated and itemized during the online ordering process. No sales tax will be applied to orders shipped to addresses in other states.
2Modern utilizes the latest technology for shopping and ecommerce security. We have multiple layers of protection from the best security-providers the internet has to offer. We have implemented this rigorous security system to protect all of our customer's information. All orders are transmitted over secure Internet connections using SSL (Secure Sockets Layer) encryption technology. This technology is secured by Verisign. All of your personal information including your credit card information and sign-in password are stored in encrypted format at all times (even from our own employees).
2Modern is hosted and secured with NetSuite. Netsuite implements an advanced security method based on dynamic data and encoded session identifications and hosts the services in a secure server environment using a firewall and other advanced technology to prevent interference or access from outside intruders. Finally, NetSuite requires unique user names and passwords that must be entered each time a customer logs on. These safeguards help prevent unauthorized access, maintain data accuracy and ensure the appropriate use of data.
This website, and more importantly all user information, is further protected by a multi-layer firewall based security system. Visa, Mastercard, Discover, American Express and Paypal/Verisign also take significant security measures to protect your information.
How do I contact 2Modern?
Email: 2Modern Contact Center
Address: 35 Miller Ave #192, Mill Valley, CA, 94941
****Please note, that returns DO NOT go to the above address. Please contact 2Modern Support for returns.